Privacy Policy

1. Who We Are

Fullmoonstar LLC ("Fullmoonstar," "we," "our," or "us") is a software development services and legal guidance services development company headquartered at 133 Pleasant Ave, Edison, NJ 08837, USA. We provide custom project builds, web and mobile application development, smart integrations and automation, branding, legal guidance for partnerships, SOWs and documentation, business development, and related professional services. This privacy policy applies to fullmoonstar.com, all subdomains, and all products and services operated under the Fullmoonstar brand.

2. Information We Collect

We may collect the following types of information:

• Business contact information — Business name, address, phone number, email, and website URL sourced from publicly available directories (e.g., Google Maps, business listings) for B2B outreach purposes.
• Contact form & wizard submissions — Name, email address, phone number, company name, industry, business size, service preferences, budget range, and message content when you fill out a form or use our Get Started wizard on our website.
• Proposal request data — Business details, selected services, recommended pricing tier, and contact information submitted through our pricing wizard for custom proposal generation.
• SMS consent records — Whether you opted in or out of receiving SMS communications, including the date, time, and method of consent (web form, verbal, or written).
• Usage data — IP address, browser type, device information, pages visited, and session duration collected via standard server logs.
• Communications — Records of email, SMS, or voice communications with our team or automated systems.

3. SMS / Text Message Communications

• How we obtain consent: You opt in by (1) submitting our contact form or Get Started wizard at fullmoonstar.com and checking the SMS consent checkbox, or (2) verbally agreeing to receive follow-up via SMS during a conversation with our team.
• Message types: Proposal confirmations, appointment scheduling, service updates, project-related information, and promotional offers. Messages are sent by or on behalf of Fullmoonstar LLC.
• Message frequency: Variable — typically 1–5 messages depending on engagement. Message frequency may vary.
• Opt-out: Reply STOP at any time to stop receiving SMS messages from us. We will immediately honor all STOP requests and remove your number from further outreach. After opting out, you will receive one confirmation message.
• Help: Reply HELP for assistance or contact us at support@fullmoonstar.com or call +1 (732) 515-3546.
• Message and data rates may apply depending on your carrier plan.
• Mobile opt-in data and consent will not be shared with or sold to any third parties or affiliates for marketing or promotional purposes.
• Carriers are not liable for delayed or undelivered messages.
• We comply with all TCPA, FCC, A2P 10DLC, and CTIA regulations.

4. How We Use Your Information

• To provide, maintain, and improve our services
• To generate and send custom proposals based on your business needs
• To send SMS confirmations and follow-ups when you consent
• To conduct B2B outreach about our professional services
• To respond to your inquiries submitted via our website
• To schedule and manage appointments
• To maintain security and prevent fraud
• To comply with legal obligations

5. Data Sharing

We do not sell, rent, or trade your personal or business information to third parties for their marketing purposes. We may share information with:

• Service providers — We use trusted third-party services to deliver our offerings:
  • Twilio — SMS delivery infrastructure
  • Resend — Transactional email delivery
  • Cloud providers — Web hosting and data storage
  • Payment processors — Secure payment processing
  Each provider operates under their own privacy policies and data protection agreements.
• Legal requirements — When required by law, court order, or governmental authority.
• Business transfers — In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

6. Data Retention

• Business contact information is retained for up to 24 months from the date of collection, or until a deletion request is received.
• Contact form and wizard submissions are retained for up to 36 months for business continuity.
• SMS consent records are retained for the duration of the business relationship plus 5 years as required for TCPA compliance documentation.
• You may request deletion of your data at any time by contacting support@fullmoonstar.com.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Request access to or a copy of your information
• Request correction of inaccurate data
• Request deletion ("right to be forgotten") of your data
• Request restriction of processing
• Data portability — receive your data in a structured, machine-readable format
• Object to processing based on legitimate interests
• Withdraw consent at any time (without affecting the lawfulness of prior processing)
• Opt out of SMS / marketing communications at any time
• Lodge a complaint with a supervisory authority in your jurisdiction

To exercise any of these rights, contact us at support@fullmoonstar.com or call +1 (732) 515-3546. We will respond within 30 days (or sooner as required by applicable law).

8. International & Multi-Jurisdiction Compliance

Fullmoonstar LLC is committed to complying with data protection laws applicable to our users worldwide:

• United States: TCPA, CAN-SPAM, CCPA/CPRA (California), VCDPA (Virginia), CPA (Colorado), CTDPA (Connecticut), and all applicable state privacy laws.
• European Union / EEA / UK: General Data Protection Regulation (GDPR) and UK GDPR. Our legal bases for processing include consent and legitimate business interest. EU/EEA/UK residents may exercise rights under Articles 15–22.
• Canada: PIPEDA and Canada's Anti-Spam Legislation (CASL).
• Brazil: Lei Geral de Proteção de Dados (LGPD).
• India: Digital Personal Data Protection Act (DPDP Act, 2023).
• Australia: Australian Privacy Principles (APPs) under the Privacy Act 1988.
• South Africa: Protection of Personal Information Act (POPIA).
• Other jurisdictions: We strive to comply with applicable data protection laws in all regions. Contact us for jurisdiction-specific inquiries.

Our services are hosted on servers in the United States. By using our services from outside the US, you consent to the transfer of your data to the United States, subject to the safeguards described in this policy.

9. Cookies

Our website uses minimal cookies for basic functionality (session management). We do not use cross-site tracking cookies or advertising cookies. You can disable cookies in your browser settings without affecting your ability to view the site.

10. Security

We implement industry-standard security measures including encrypted data transmission (HTTPS/TLS), access controls, secure credential storage, and regular security reviews. While no system is 100% secure, we take reasonable technical and organizational precautions to protect your information against unauthorized access, alteration, or destruction.

11. Children's Privacy

Our services are directed at business owners and professionals aged 18 and older. We do not knowingly collect information from individuals under 18 years of age (or under 16 in jurisdictions where GDPR applies). If you believe we have inadvertently collected data from a minor, contact us immediately for deletion.

12. Changes to This Policy

We may update this Privacy Policy at any time without prior notice. We will post the updated version on this page with a new "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy. We encourage you to review this page periodically.

13. Contact Us

For any privacy-related questions, data access requests, or concerns:

• Email: support@fullmoonstar.com
• Phone: +1 (732) 515-3546
• Address: 133 Pleasant Ave, Edison, NJ 08837, USA