Privacy Policy

1. Who We Are

Fullmoonstar LLC ("Fullmoonstar," "we," "our," or "us") is a digital agency and software product studio headquartered at 133 Pleasant Ave, Edison, NJ 08837. We operate multiple digital products and provide custom software development services. This privacy policy applies to fullmoonstar.com and all products operated under the Fullmoonstar brand.

2. Information We Collect

We may collect the following types of information:

• Business contact information — Business name, address, phone number, email, and website URL sourced from publicly available directories (e.g., Google Maps, business listings) for B2B outreach purposes via our SemmaSales product.
• Contact form submissions — Name, email address, phone number, company name, and message content when you fill out a form on our website.
• Usage data — IP address, browser type, pages visited, and session duration collected via standard server logs and analytics tools.
• Communications — Records of email, SMS, or voice communications with our team or AI systems.

3. SMS / Text Message Communications

• How we obtain consent: Business owners opt in by (1) submitting our contact form at fullmoonstar.com/contact.html and checking the SMS consent checkbox, or (2) verbally agreeing to receive follow-up via SMS during a business conversation with our team.
• Message types: Website audit results, digital marketing information, service inquiries, and appointment scheduling. Messages are sent by or on behalf of Fullmoonstar LLC (SemmaSales product).
• Message frequency: Variable — typically 1–3 messages per business depending on engagement. Message frequency may vary.
• Opt-out: Reply STOP at any time to stop receiving SMS messages from us. We will immediately honor all STOP requests and remove your number from all further outreach. After opting out, you will receive one confirmation message.
• Help: Reply HELP for assistance or contact us at support@fullmoonstar.com or call +1 (732) 692-9938.
• Message and data rates may apply depending on your carrier plan.
• Mobile opt-in data and consent will not be shared with or sold to any third parties or affiliates for marketing or promotional purposes.
• Carriers are not liable for delayed or undelivered messages.

4. How We Use Your Information

• To conduct B2B outreach about our website design and digital marketing services
• To respond to your inquiries submitted via our contact form
• To improve our products and services
• To maintain security and prevent fraud
• To comply with legal obligations

5. Data Sharing

We do not sell, rent, or trade your personal or business information to third parties. We may share information with:

• Service providers — Twilio (SMS infrastructure), Anthropic (AI processing), Apify (web data), Bland AI (voice technology), Hostinger (web hosting). Each operates under their own privacy policies.
• Legal requirements — When required by law, court order, or governmental authority.

6. Data Retention

Business contact information collected for outreach is retained for a maximum of 12 months from the date of collection, or until an opt-out request is received, whichever is sooner. Contact form submissions are retained for up to 24 months. You may request deletion at any time by contacting us at support@fullmoonstar.com.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Request access to or a copy of your information
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of SMS / marketing communications at any time

To exercise any of these rights, contact us at support@fullmoonstar.com or call +1 (732) 692-9938.

8. Cookies

Our website uses minimal cookies for basic functionality (session management). We do not use cross-site tracking cookies or advertising cookies. You can disable cookies in your browser settings without affecting your ability to view the site.

9. Security

We implement industry-standard security measures including encrypted data transmission (HTTPS), access controls, and regular security reviews. No system is 100% secure; however, we take reasonable precautions to protect your information.

10. Children's Privacy

Our services are directed at business owners and professionals. We do not knowingly collect information from individuals under 18 years of age.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will post the updated version on this page with a new "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

For any privacy-related questions or requests:

• Email: support@fullmoonstar.com
• Phone: +1 (732) 692-9938
• Address: 133 Pleasant Ave, Edison, NJ 08837