Terms of Service — Fullmoonstar LLC

                Important: By accessing or using any products, services, or website operated by
                Fullmoonstar LLC, you agree to be bound by these Terms of Service. If you do not agree, do not use our
                services. All services, pricing, and plans are subject to change at any time. All sales are
                    final — no refunds will be issued for any reason.
            

1. Company Information

These Terms govern your use of services provided by Fullmoonstar LLC, a New Jersey limited liability company located at 133 Pleasant Ave, Edison, NJ 08837. Contact: support@fullmoonstar.com | +1 (732) 515-3546.

2. Services

Fullmoonstar provides software development services, legal guidance services, and professional services including but not limited to:

Custom project builds and end-to-end product development
Web application and SaaS product development
Native and hybrid mobile application development (iOS & Android)
Smart integrations, workflow automation, and system connectivity
Legal guidance for business partnerships and proposals
Branding, identity design, and creative strategy
Statements of Work (SOWs) and technical documentation
Legal guidance services and business support

We may offer additional services or products from time to time. The specific scope of any engagement will be defined in a Statement of Work (SOW) or formal proposal agreed upon by both parties.

3. Client Satisfaction

                Our Commitment: Client satisfaction is our highest priority. We are committed to
                delivering premium quality work and exceeding expectations. Our team will work closely with you to ensure
                every deliverable meets your business goals. If you are unsatisfied with any aspect of our work, we
                encourage you to contact us immediately so we can address your concerns and make it right.
            

4. Pricing, Plans & Service Changes

                ⚠️ Subject to Change: All services, pricing, plans, features, and deliverables offered
                by Fullmoonstar LLC are subject to change, modification, or discontinuation at any time, without prior
                notice, based on market conditions, operational costs, third-party provider changes, regulatory
                requirements, or business decisions at the sole discretion of Fullmoonstar LLC.
            

Published pricing on our website represents estimates and starting points; final pricing is determined in a formal proposal or Statement of Work (SOW).
One-time setup fees are non-negotiable and due before work begins.
Monthly management fees are optional and may be adjusted with 30 days' written notice.
Third-party costs (ad spend, cloud infrastructure, SMS carrier fees) are pass-through and subject to changes by those providers.
Fullmoonstar LLC reserves the right to introduce, modify, or retire any service tier, plan, or feature at any time.

5. Payment & No Refund Policy

                🚫 All Sales Are Final: All payments made to Fullmoonstar LLC are final and
                non-refundable. No refunds, credits, or chargebacks will be issued for any reason, including but not
                limited to: dissatisfaction with deliverables, change of business plans, early termination of services,
                unused portions of prepaid services, or any other circumstances.
            

Payments for one-time setup fees, monthly management fees, and project milestones are non-refundable once processed.
If a client discontinues services, no prorated refund will be issued for the remaining billing period.
Third-party costs incurred on the client's behalf (ad spend, domain purchases, hosting, SMS credits) are non-refundable.
By engaging our services, you acknowledge and agree to this no-refund policy.
Chargebacks or payment disputes filed without prior good-faith resolution with Fullmoonstar LLC may result in account suspension and collection action.

6. Use of Services

You agree to use our services only for lawful purposes. You may not:

Use our services to violate any applicable laws or regulations
Attempt to reverse-engineer, copy, or resell our proprietary software or deliverables
Use our tools to generate harmful, misleading, or illegal content
Interfere with or disrupt the integrity or performance of our services
Misrepresent your relationship with Fullmoonstar LLC to third parties

7. SMS Communications

Fullmoonstar LLC may send SMS messages to business and personal phone numbers for service-related communications, appointment confirmations, proposal follow-ups, and B2B outreach. By providing your phone number and opting in:

Message frequency: Variable — typically 1 to 5 messages depending on engagement. Message frequency may vary.
Message and data rates may apply depending on your mobile carrier plan.
To stop receiving messages, reply STOP at any time. We will immediately honor all STOP requests.
For help, reply HELP or contact support@fullmoonstar.com or call +1 (732) 515-3546.
We comply with all applicable TCPA, FCC, A2P 10DLC, and CTIA regulations.
Consent is not a condition of purchase.
Mobile opt-in data and consent will not be shared with or sold to any third parties or affiliates for marketing or promotional purposes.
Carriers are not liable for delayed or undelivered messages.

8. Custom Development & Managed Services

For custom software projects and managed marketing engagements:

Specific deliverables, timelines, and pricing will be agreed upon in a separate Statement of Work (SOW) or formal proposal.
Payment terms, IP ownership, and confidentiality will be outlined in the project agreement.
All payments are final and non-refundable as outlined in Section 5.
Scope changes requested by the client may result in additional fees and timeline adjustments.
Fullmoonstar LLC retains the right to use anonymized project work in its portfolio unless a non-disclosure agreement is executed.

9. Intellectual Property

All content, software, trademarks, proprietary technology, and materials on our website and products are the exclusive property of Fullmoonstar LLC or our licensors. You may not use, copy, or distribute our intellectual property without prior written consent. Deliverables created for clients become client property only upon full payment as specified in the applicable SOW.

10. Disclaimers

                AS IS: All products and services are provided "AS IS" and "AS AVAILABLE" without
                warranty of any kind, express or implied, including but not limited to warranties of merchantability,
                fitness for a particular purpose, and non-infringement.
            

Fullmoonstar LLC does not guarantee specific business outcomes, revenue increases, lead generation volumes, or return on investment from any service.
Results from custom development, legal guidance services, integrations, and any other services vary by project scope, market conditions, and client cooperation.
Any content, code, or output generated with the assistance of artificial intelligence or automated tools should be reviewed, tested, and validated by the client before use in production environments or public-facing applications. Fullmoonstar LLC shall not be held liable for errors, inaccuracies, or unintended consequences arising from AI-assisted deliverables.
Third-party platform availability (cloud providers, APIs, hosting services, communication platforms) is outside our control.
Fullmoonstar LLC and its members, officers, directors, and affiliates are not responsible for client losses resulting from market conditions, platform policy changes, technology deprecation, or force majeure events.
The client is solely responsible for ensuring that all deliverables comply with applicable laws, regulations, and industry standards in their jurisdiction before deployment.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, FULLMOONSTAR LLC, ITS OFFICERS, DIRECTORS, MEMBERS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF REVENUE, PROFITS, DATA, BUSINESS OPPORTUNITIES, GOODWILL, OR ANTICIPATED SAVINGS, WHETHER ARISING FROM CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE LESSER OF (A) THE AMOUNTS PAID BY YOU TO FULLMOONSTAR LLC IN THE THREE (3) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) FIVE HUNDRED DOLLARS ($500).

12. Indemnification

You agree to indemnify, defend, and hold harmless Fullmoonstar LLC, its officers, directors, members, employees, agents, contractors, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to:

Your use of our services or violation of these Terms
Content, data, or materials you provide for projects or publication
Your violation of any third-party rights or applicable laws
Disputes between you and your own customers or end users
Your deployment, distribution, or use of deliverables (including AI-assisted outputs) without adequate review, testing, or compliance with applicable laws and regulations
Any claims arising from your failure to obtain necessary licenses, permits, or regulatory approvals for your use of our deliverables

12A. Limitation of Personal Liability

                LLC Member Protection: All services are provided solely by Fullmoonstar LLC as a legal
                entity. No individual member, manager, officer, director, employee, or agent of Fullmoonstar LLC shall
                bear personal liability for any obligation, debt, claim, or judgment arising from or related to the
                services provided under these Terms. All claims shall be directed exclusively at Fullmoonstar LLC and
                shall be limited as set forth in Section 11,  Limitation of Liability.
            

13. International & Multi-Jurisdiction Compliance

Fullmoonstar LLC is committed to complying with applicable data protection laws worldwide. By using our services, you acknowledge:

United States: We comply with TCPA, CAN-SPAM, FTC guidelines, CCPA (California), and all state-specific data protection regulations.
European Union / EEA / UK: For individuals protected under the General Data Protection Regulation (GDPR) or UK GDPR, we process data under legitimate business interest or explicit consent. Data subjects may exercise their rights under Articles 15–22 of the GDPR by contacting us.
Canada: We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada's Anti-Spam Legislation (CASL).
Brazil: We comply with the Lei Geral de Proteção de Dados (LGPD).
South Africa: We comply with the Protection of Personal Information Act (POPIA).
India: We comply with the Digital Personal Data Protection Act (DPDP Act) of 2023.
Australia: We comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988.
Other jurisdictions: If you are located in a jurisdiction with specific data protection requirements, please contact us and we will work to ensure compliance.

Data may be processed and stored on servers located in the United States. By using our services from outside the United States, you consent to the transfer of your data to the US, subject to the protections described in our Privacy Policy.

14. Termination

Either party may terminate the service relationship with 30 days' written notice.
Fullmoonstar LLC may immediately suspend or terminate services if the client violates these Terms, engages in fraudulent activity, or initiates an unjustified chargeback.
Upon termination, all outstanding fees become immediately due and payable.
No refund will be issued for any reason upon termination, as outlined in Section 5.
Sections 5 (No Refund), 9 (IP), 10 (Disclaimers), 11 (Liability), 12 (Indemnification), and 15 (Governing Law) survive termination.

15. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of New Jersey, United States, without regard to conflict of law provisions. Any disputes arising from or relating to these Terms or our services shall be resolved as follows:

Informal resolution: The parties will first attempt to resolve disputes through good-faith negotiation for a period of 30 days.
Binding arbitration: If informal resolution fails, disputes shall be resolved through binding arbitration administered in Middlesex County, New Jersey, in accordance with the rules of the American Arbitration Association (AAA).
Class action waiver: You agree to resolve disputes on an individual basis and waive any right to participate in a class action or class-wide arbitration.

16. Force Majeure

Fullmoonstar LLC shall not be liable for any failure or delay in performance resulting from causes beyond its reasonable control, including but not limited to: natural disasters, pandemics, war, terrorism, government actions, internet or power outages, third-party service disruptions, or acts of God.

17. Entire Agreement & Severability

These Terms, together with any applicable SOW or proposal, constitute the entire agreement between you and Fullmoonstar LLC. If any provision is found to be unenforceable, the remaining provisions shall remain in full force and effect.

18. Changes to Terms

We reserve the right to modify these Terms at any time without prior notice. Changes will be effective immediately upon posting to this page with an updated "Last Updated" date. Continued use of our services after modifications constitutes acceptance of the updated Terms. It is your responsibility to review these Terms periodically.

19. Contact

For questions about these Terms, contact:

Email: support@fullmoonstar.com
Phone: +1 (732) 515-3546
Mail: 133 Pleasant Ave, Edison, NJ 08837